Chinese How Can We Help?
-
Homestay Guests
-
Study Vision
-
Understanding Homestay
- What is Homestay?
- How Do We Select Our Homestay Families?
- Why should you choose to stay in a Study Vision homestay?
- How do I ensure that I get the type of family that I am looking for?
- How many other students will I share the homestay with?
- How long do I have to book the homestay for?
- How far will my Homestay be from my School/University
- What is the application deadline for the airport pick up and Homestay arrangement?
-
Living with my Host Family
- Can I go on holidays and keep my homestay?
- Can I have my friends stay at my homestay overnight?
- Can I smoke at my homestay?
- Can I drink at my homestay?
- Can I stay at a friend's place for a few days?
- Can my parents visit me and stay at my homestay?
- How do I do my laundry at my homestay?
- How do I keep my valuables safe?
-
Moving In & Moving Out
-
Food
-
Costs & Fees
- What is included in my Homestay Rent?
- How much do I need to pay up front?
- Is the internet included in the Homestay Fee?
- Do I have to pay for myself if I am included in family outings?
- How much rent do I pay?
- Can I change my Homestay after I move in? Can I get a refund?
- After my initial 4 week Homestay booking, when am I required to pay?
- Is the Accommodation Placement Fee a one-off fee?
-
Feedback & Complaints
-
-
Student Accommodation Guests
-
Understanding Student Accommodation
- Will I get cleaning and laundry services?
- Does my accommodation offer meals?
- What happens if I damage something in my accommodation?
- What items should I bring while moving in?
- Will I have access to Wi-Fi in my accommodation?
- Do I have to vacate my room during the holidays?
- What are the different room types that I can choose from?
- Will I be able to choose a student accommodation, or will Study Vision assign me to a student accommodation?
-
Living with others
-
Moving In & Moving Out
-
Costs & Fees
-
Feedback & Complaints
-
Applications & Bookings
- How do I book my accommodation?
- What do I need to pay to secure my booking?
- Can I view the property before booking? What if I am unable to visit the property?
- May I change my booking?
- Which documents do you need from me?
- May I change my booking?
- Which documents do you need from me?
- May I change the start and end dates of my tenancy?
-
-
Homestay Hosts
-
Study Vision
-
Understanding Homestay
- What is Homestay?
- Do I need to live near a school to become a homestay?
- Is there a minimum age requirement to be a homestay host?
- Will I get a student as soon as I complete my application?
- What is required from hosts?
- How many guests can I host at one time?
- How long do guests stay?
- How often do I get bookings?
-
Living With Students & Other Guests
- Can I host male and female international students at the same time?
- Do all international students speak English?
- Do I need to provide meals?
- Who is a typical homestay guest?
- What should I do if my guest can't make it to dinner?
- Are guests allowed to use my kitchen to prepare their own meals?
- Can I go on holidays or a weekend getaway while hosting?
- Can I bring my guest with me while on holidays?
-
Moving In & Moving Out
-
Costs & Fees
-
Feedback & Complaints
-
-
Student Accommodation Owners
-
Study Vision
-
Understanding Student Accommodation
-
Moving In & Moving Out
-
Costs & Fees
-
Feedback & Complaints
-
- How do I apply for Study Vision's airport transfer service?
- How early can I book an Airport Transfer?
- How will I find my driver when I arrive?
- What if my flight arrives earlier or later than scheduled arrival time?
- How do I get to the pick-up point? Where will the driver pick me up? What should I do if I can't find a driver?
- What does my payment include?
- How can I pay my Airport Transfer fee?
- What happens if I miss my flight?
- What is a CAAW (Confirmation of Appropriate Accommodation & Welfare)
- I am an student aged under 18 years old. Can Study Vision arrange both my accommodation and my guardian?
- I am international student aged under 18 years old in Australia and I am not staying in a Study Vision homestay. Can I change to a Study Vision homestay?
- I am international student aged under 18 years old in Australia and I do not have a Study Vision guardian. Can I change to a Study Vision guardian?
- I am an University of Sydney or Taylors College student aged under 18 years old applying for accommodation. Which date should I book my accommodation for?
- I am a student aged under 18 years old travelling to Australia, and I have booked a Study Vision homestay. Do I need to book an Airport Transfer with Study Vision?
- When I turn 18 can I continue staying at my current homestay?
- If I applied as an underage student, but my arrival was delayed until after I turned 18, do I pay the Under 18 rate or the Over 18 rate?